Frequently Asked Questions

Quick answers to the most common rental queries.

You will need a valid Driving License and either an Aadhar Card or Passport. Depending on your category (Student or Working), supporting ID may be requested. Security deposit may apply on select vehicles.
Open the vehicle's detail page (Car or Bike) and use the booking section there. We have removed per-tile "Book" buttons to ensure accurate selections and details.
Yes. Choose "Custom" under Pickup Location and provide the address or landmark in the additional details field. Otherwise, select "Office Pickup".
You can select half-day or full-day durations. Exact timings and pricing are shown in the booking section of each vehicle page.
Base rental includes the vehicle and standard limited kilometers (varies by model). Fuel, tolls, and penalties are extra unless explicitly stated otherwise in the vehicle details.
Free cancellation is available up to 24 hours before the start time for most bookings. Late cancellations may incur a fee. Contact us for special cases or emergencies.